However, Air India posted a surprising official note on social media minutes after India cheered for the warriors battling coronavirus. According to a TOI article, their neighbors are “ostracizing” the Air India crew that were rescuing Indians stuck in coronavirus-hit locations.
Air India is the only carrier to send its aircraft to coronavirus locations such as China, Italy, and Japan to bring back Indians
“It is alarming to note that in many localities, vigilante Resident Welfare Associations and neighbours have started ostracizing the crew, obstructing them from performing their duty or even calling in the police, simply because the crew travelled abroad in the course of their duty. These vigilantes have conveniently forgotten that many a spouse, parent, sibling, child and near and dear one have been brought home safe and secure from affected countries, thanks to the heroic efforts of these Air India crew,” wrote Air India.
An Air India crew leader who preferred to remain anonymous said:
“We do not get our salary on time. We do not know when we will get the same. We do not think about ourselves whenever we are called to fly to war zones and now corona hotspots to evacuate Indians. Our salary, which for months has not come on time, is being deducted and on top of this, we are facing this ostracisation from our neighbours and RWAs. We are humans, don’t break us.”
“These thorough safety measures have been providing adequate protection to our crew, who have been discharging their duties in as selfless a way like doctors and nurses.”
Ultimately, Air India requested the public to view its crew members with gratitude for losing their life in order to save fellow people from the pandemic, NDTV says.
#FlyAI : We would like to appeal to all,particularly the law enforcement agencies,to ensure that AirIndia crew are treated with respect and freedom that every citizen deserves, especially those who have been discharging their duties in selfless manner for return of fellow Indians pic.twitter.com/Uthlk57jG3— Air India (@airindiain) March 22, 2020
Not only Air India but airport staff always do their hardest to please travelers. For eg, staff at Delhi Airport recently handed out masks and food to passengers waiting patiently in the sitting section, India Today reports.
In these testing times, your appreciation is what keeps us going. We continue to try our best to assist passengers and extend all possible support. #JantaCurfew #CoronaUpdatesInIndia #Covid19India #IndiaFightCorona @narendramodi @PMOIndia @MoHFW_INDIA @MoCA_GoI @HardeepSPuri pic.twitter.com/HVoeWjZQNu— Delhi Airport (@DelhiAirport) March 22, 2020